Product Descriptions: :

• Citymela.com attempts to be as accurate as possible. Citymela.com does not manufacture or produce any product by themselves. Therefore, Citymela.com does not warrant that product descriptions or other content of any Citymela.com product is accurate, complete, reliable, current, or error-free. If a product offered by Citymela.com itself is not as described, your sole remedy is to return it in unused condition.

Pricing: :

• Except where noted otherwise, the list price or suggested price displayed for products on Citymela.com represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price or suggested price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Despite our best efforts, a small number of the items in our catalog may be miss-priced. If the MRP (Maximum Retail Price) of an item sold by Citymela.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. And if the stated price on the product is lower than Citymela.com, we will, either refund the amount or replace the product according to your preference, when acknowledged. If you find that Citymela.com has charged you a price which is higher than the Maximum Retail Price (MRP) stated on the product, you will be eligible for a refund for the

Return Policy: :

• A user may return any product during the time of delivery, or within 7 days if: Product does not meet users expectation. Found damaged during delivery Have doubt about the product quality and quantity Received in an unhealthy/ unexpected condition Is not satisfied with the packaging Finds product unusable A user may return any unopened or defective item within 7 days of receiving the item. But following products may not be eligible for return or replacement: Damages due to misuse of product Incidental damage due to malfunctioning of product Any consumable item which has been used/installed Products with tampered or missing serial/UPC numbers Any damage/defect which are not covered under the manufacturer's warranty Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered A pack of diapers with more than three (3) pieces missing/used

Refund Policy: :

• All refunds will take a minimum of 10 days to process. Refund requests will be processed under mentioned situation: Unable to serve the customer with any product Items returned by customer for pre-paid orders In case of Cash On Delivery, customers are expected to verify that they have received all the items and in the right condition. Refund amount for Cash on Delivery will be adjusted with the next order placed by the customer.

Supply Policy: :

• Citymela.com does not produce or manufacture any product. While we try our best to ensure quality of the products on our platform, the responsibility of assuring quality lies with the manufacturer. We offer a flexible return policy which users can avail for defective products. Citymela.com, at its sole discretion, reserves the right to cancel any order. A order placed using Citymela.com website or Citymela.com App is not a commitment to deliver the items. We usually cancel orders under the following circumstances: Bulk delivery to re-seller of products -- our service is meant for consumers. Some of our distribution agreements prevent us from selling to other retailers. Abuse of discount code by customer. Creating multiple accounts to generate more discount codes is strictly forbidden. Suspected payment fraud If we believe that the safety of our delivery executive will be compromised by delivering to a Certain location Orders received from outside our delivery coverage areas If we are unable to communicate with the customer over phone Citymela.com tries its best to serve the users. But if under any unavoidable circumstance, we fail to fulfill our commitment or to

Modifications: :

• Citymela.com reserves the right to modify these Terms and Conditions. Such modifications shall be effective immediately upon posting on Citymela.com, You are responsible for the reviewing of such modifications. Your continued access or use of Citymela.com shall be deemed your acceptance of the modified terms and conditions.

Service Terms :

• Citymela.com reserves the right to modify these Terms and Conditions. Such modifications shall be effective immediately upon posting on City Mela. You are responsible for the reviewing of such modifications. Your continued access or use of City Mela shall be deemed your acceptance of the modified terms and conditions.